Stagner Images · Production & Delivery

Your Artwork.
Our Commitment.

The care behind a photograph continues long after the final edit. Here is what to expect as your artwork is prepared, finished, and delivered to your door.

SITHE JOURNEY TO YOUR WALL

Professional Delivery

Thoughtful preparation and an appropriate parcel or freight service for the size of your artwork.

Insured Shipping

All shipped prints are insured, including oversized artwork delivered by freight.

Priority Replacement

If something arrives wrong, contact me within 14 days. Approved remakes and reshipping are on us.

01 / Made with care

A clear path
from print to arrival.

Production time is the time spent making your artwork. Transit begins after it ships. A faster shipping service does not shorten production.

01

Prepare

Confirm your specifications and any artwork or file approvals before production begins.

02

Produce

Your chosen material, mounting, and finishing determine the production schedule.

03

Deliver

Allow additional transit time for your service, destination, and any freight arrangements.

Stagner Images fine art prints

Artwork / presentationEstimated production
Fine Art Paper Prints · loose1–3 business days
ChromaLuxe Metal Prints2–4 business days
Premium Canvas Gallery Wraps2–4 business days
Mounted Fine Art Paper PrintsAdditional time may apply; confirmed individually
Standard or Float Framed Products2 business days; subject to frame availability and project requirements

Your photographs · Custom Printing

Artwork / presentationEstimated production
Canvas Gallery WrapsApproximately 7 business days
ChromaLuxe Metal Prints2–4 business days
Fine Art Paper Prints · loose1–3 business days
Mounted Fine Art Paper PrintsAdditional time may apply; confirmed individually

Planning estimates updated October 21, 2026. Canvas Gallery Wraps use our approximately seven-business-day production allowance, based on our fulfillment experience. Production begins after final file and proof approval, payment, and release to production. Image preparation, retouching, proof revisions, and your review time come before that window. Shipping is additional. These estimates are not guaranteed maximums or arrival dates. Mounting, frame availability, weekends, holidays, and seasonal demand can affect timing.

+1–2business days
for custom sizes

Made to your dimensions.

Nonstandard dimensions outside our regularly offered sizes or aspect ratios generally add 1–2 business days to production. This Stagner Images planning allowance accounts for extra material preparation, cutting, and finishing. Availability and the final schedule are confirmed for your specific piece.

02 / The final miles

Delivery that fits
your artwork.

Every fine art print available through our website checkout and all standard-size Custom Printing materials include complimentary standard U.S. shipping. Standard transit is usually 2–5 days after dispatch, depending on your location. You can upgrade from the included standard service to Two-Day, One-Day Standard, or One-Day Priority at the rates below, subject to availability. Freight and custom orders are arranged with me directly.

Custom canvas delivery.

Allow approximately seven business days for Canvas Gallery Wrap production through Custom Printing after approval, plus shipping. Standard U.S. shipping is included for standard-size Canvas Gallery Wraps, with transit usually taking 2–5 days after dispatch depending on your location. Two-day air and overnight options may be available for your destination; available services and their charges are shown in the Print Studio and confirmed at checkout, or included in your individual quote. Expedited shipping does not shorten production.

Standard-size Custom Printing orders in metal, fine art paper, and canvas include free standard U.S. shipping. Standard transit is usually 2–5 days after dispatch, depending on location. Your shipment confirmation provides tracking and the carrier’s estimated arrival. Freight and international delivery are confirmed individually.

Fine art website checkout · Shipping methods
ServiceShipping charge
Standard U.S. ShippingFREE on all fine art prints purchased through website checkout
Two-Day$7.95 + 3.75%
One-Day Standard$11.90 + 5.5%
One-Day Priority$14.90 + 7%
Oversized freightIndividually quoted
InternationalDestination-specific charges

Percentages apply to the eligible fine art retail subtotal. Expedited transit starts after dispatch, not when you order. Service availability and delivery timing require confirmation. All fine art prints offered through website checkout qualify for standard U.S. shipping at no charge. Freight is arranged directly and quoted separately. International charges depend on the destination.

A service selected with care.

Our normal carriers are FedEx and FedEx Freight. Special orders may require another service, and the actual carrier is confirmed for your shipment. A particular carrier is not guaranteed by the service names above.

Oversized, thoughtfully arranged.

Oversized shipping depends on the material, dimensions, and destination. The 36×72 metal print can ship by ground at a quoted $195 charge and still requires shipping review. Metal prints at 47×71 and 45×90 require freight. These orders are arranged with me directly, with the complete delivery charge confirmed before payment.

Personally
arranged.

Custom orders & payment.

Eligible standard-size prints of your own photographs can be configured and purchased through the Custom Print Studio. Custom dimensions, files needing review, oversized work, and individually quoted framing projects are arranged with me personally. A review request is not a paid order. For quoted projects, we confirm the specifications and delivery charges before payment through a Square invoice or in person.

Open the Custom Print Studio ↗ · Discuss a quoted project ↗

03 / Shipment protection

Care that travels
with your artwork.

If your shipment is lost or arrives damaged, contact me so I can review what happened and help coordinate the next steps.

All shipped prints are insured, including freight shipments. If there is a problem in transit, you have a personal point of contact to help resolve it.

04 / Our remake promise

Let’s make
it right.

Damaged, incorrect, or materially not-as-described prints qualify for review under our 14-day remake policy. Please contact me within 14 days of delivery with your order details and photographs showing the issue.

Keep the artwork and packaging while we review your request. Approved remakes and their reshipping are provided at no charge.

Submit a remake request

A few helpful answers

Before it arrives.

When an order needs special attention, you can speak with me directly.

How long will my artwork take to arrive?

Allow time for artwork preparation and approvals, production, and then transit. Use the production estimates above as a starting point. Material, finishing, stock availability, destination, and custom dimensions can change the schedule.

Can you meet a specific deadline?

Please inquire before ordering. I will confirm production availability and shipping options for your destination. A deadline is only confirmed after we review your order personally; choosing expedited shipping alone does not confirm it.

Does faster shipping mean faster production?

No. Two-Day and One-Day services describe shipping transit after dispatch. Rush production, when available, must be discussed and confirmed separately.

How do I follow my shipment?

Use the tracking details supplied with your shipment confirmation. Tracking can take time to update after a label is created. If you cannot locate your tracking information or an update seems unusual, contact me with your order details.

Which prints include free standard shipping?

All fine art print products available through our website checkout and all standard-size Custom Printing materials include complimentary standard U.S. shipping, usually taking 2–5 days after dispatch depending on location. Expedited delivery is optional. The listed upgrade rates apply to fine art website checkout; Custom Printing upgrades are confirmed with your quote. International shipping has destination-specific charges.

How do I pay for a custom order?

Use the Custom Print Studio to purchase an eligible standard-size print of your photograph through website checkout. If your file or dimensions need review, submit a request first; it does not collect payment. Individually quoted projects are paid through a Square invoice or in person after we confirm the specifications and delivery charges.

Will my artwork arrive by freight?

Fine art prints purchased through website checkout qualify for free standard U.S. shipping. Not every oversized print requires freight. The 36×72 metal print has a quoted $195 ground-shipping charge; 47×71 and 45×90 metal prints require freight. Oversized paper can ship rolled by ground where confirmed. Large framed pieces may also require freight. Shipping review and any delivery charges are confirmed before payment.

Do custom dimensions take longer?

Generally, allow 1–2 additional business days for sizes outside our regularly offered dimensions or aspect ratios. Extra preparation, cutting, and finishing can take time. The material and exact dimensions must be confirmed first.

What if my print arrives damaged or incorrect?

Contact me within 14 days of delivery. Include your order information and clear photographs of the artwork, packaging, and any shipping damage. Keep everything during the review. Approved remakes and reshipping are free. Submit a remake request ↗

Are freight shipments insured too?

Yes. All shipped prints are insured, including both parcel and freight shipments. If your artwork arrives damaged or appears to be lost in transit, contact me with your order details so I can help with the next steps.

A personal point of contact.

Questions about your artwork’s journey? I’m here to help.

Get in touch